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  • Do I need to get undressed?
    For facials, we ask that you remove your top and bra straps (if applicable). You will be provided a wrap towel to cover your chest. For back facials, you will need to remove all upper garments. Your lower body will remain covered during the service.
  • Should I come with a clean face?
    While it's not mandatory, we encourage it for the best quality of service.
  • Do I need to sign consent forms?
    Yes, only once! You will emailed consent forms prior to your first appointment and these are mandatory in order to receive your treatment.
  • Do I need to get a skin consultation every time?
    No, you don't. Our skin analysis service is meant for first-time clients and those who wish to assess the current status of their skin. We also perform a quick skin assessment at the start of every service.
  • What should I wear to my appointment?
    Wear something comfortable! Our services are meant to be relaxing, so come casual.
  • Are extractions painful?
    Short answer: potentially. We do our best to prep the skin to make extractions pain-free but it can become uncomfortable on skin that is already sensitized and/or reactive.
  • Where can I park?
    There's street parking and garage parking in the surrounding area. We encourage that you arrive early to locate parking for yourself, we apologize for this inconvenience.
  • Is there a late fee?
    No, there is not. We allow a 15 minute grace period if you are running late.
  • Do you validate parking?
    We do not offer parking validation at this time. We apologize for this inconvenience.
  • What is your No-Show policy?
    No-shows will be charged 100% of the service total. We encourage that you reschedule 12 hours before your appointment to help you avoid this charge.
  • Is parking free?
    Unfortunately we do not offer free parking at this time. Please note that the cost of parking is not included with your service. We apologize for this inconvenience.
  • Is there a grace period?
    We accept the following forms of payment: Cash Zelle Apple Pay Google Pay Credit cards: Visa, Mastercard, Amex, Discover Klarna Afterpay Affirm
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